Billing & Insurance

Billing and Insurance at Bluffton Regional Medical Center

Let us assist you.

Your procedure is over, your stay with us has ended, but now you may have additional paperwork to fill out. We can help. From forms and financial questions to working with Medicare or your insurance provider, Bluffton Regional Medical Center is as passionate about assisting patients with what happens after a medical procedure or emergency as with the care that occurs during it. Use the information in this section to help the billing and payment process go smoothly.

What's the billing process?

We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and if the account is not taken care of, we'll look to you for final settlement of your bill.

Otherwise, we accept:
  • Cash
  • Check
  • Money Order
  • VISA
  • MasterCard
  • American Express
  • Discover

If you can't pay your bill, we can help. You may be eligible for financial assistance programs. Contact our Business Operations Center at (260) 479-3550 (260) 479-3550 , or toll-free at (800) 444-2001 (800) 444-2001 .

Questions?

Have your patient number and date of the hospital visit you have a question about handy, and contact:

Business Operations Center
(888) 667-2770 (888) 667-2770 or (260) 479-3550 (260) 479-3550

If you have insurance:

Bluffton Regional Medical Center accepts most major insurance providers.

Contact our Patient Access Department at (260) 919-3139 (260) 919-3139 , or toll-free at (888) 919-3557 (888) 919-3557 ext. 3139, to see if your provider is accepted.

If you don't have insurance:

No one will be denied necessary medical care due to lack of insurance or inability to pay. However, if you are uninsured you may be asked to pay a deposit when you're admitted or when you register for an outpatient procedure.

Questions?
Contact
Patient Access Department
(260) 919-3139 (260) 919-3139 or (888) 919-3557 (888) 919-3557

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LUTHERAN HEALTH NETWORK
BLUFFTON REGIONAL MEDICAL CENTER | DUKES MEMORIAL HOSPITAL | DUPONT HOSPITAL* | KOSCIUSKO COMMUNITY HOSPITAL*
LUTHERAN HEALTH PHYSICIANS | LUTHERAN HOSPITAL* | MEDSTAT | THE ORTHOPEDIC HOSPITAL* | REDIMED | REHABILITATION HOSPITAL*
ST. JOSEPH HOSPITAL*

*A physician owned hospital.

If you are experiencing a medical emergency, call 911.
*ER wait times are door to clinical professional and can change quickly depending on the urgency of patients that arrive by ambulance. Lutheran Health Network provides care to patients with life-threatening illnesses first.
Patients are seen in order of severity, therefore, your spot may not be guaranteed. In case of a life-threatening emergency, call 911.
Patient results may vary. Consult your physician about the benefits and risks of any surgical procedure or treatment.